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Responsible Lending

All lenders own it to their customers to have a responsible lending policy in place to avoid customers getting so deep into debt that they struggle to get out. But NOT all lenders do. We have seen this more and more over the past few years with people obtaining large loans during the boom times and now struggling to pay them off.

At Cash Relief we do care about our customers and that is why we have the following policies in place to avoid this type of thing happening.

Transparent Service

There are no hidden costs; no early repayment fees; no surprises. Ask any of our customers or review our testimonials. We are open honest and up front. We disclose the exact cost before you apply all fees inclusive. Guaranteed.

Trust

All first loan customers are restricted to the maximum they can borrow. This is only adjusted once the customer has established a good payment history. We use a trust rating system which allows all customer equal ability to improve their credit rating with us. All personal and employment details are carefully checked to ensure people are who they say. We want our relationship to be a happy and trusting one.

Credit Checks

We understand that credit problems do occur from time to time and we are happy to work with people to improve their credit rating. We credit check all new customers as part of our initial application process. It is our preference to support any changes to Government policy which will allow positive bureau reporting to give people who have had a tough time an opportunity to improve their circumstances.

Full Time Employees

We only provide loans to people aged 18 years and over and must be in full time employment, with a minimum income of $450 per week. Interestingly most of our customers earn significantly more than this and have good jobs, they do not tend to match the profile that many people imagine and are just regular people.

Gambling & Drugs

If we discover that any customers are using this service to support a negative habit we are unable to provide future credit.

Are you committed to responsible borrowing?

Applying for any form of credit isn't a decision to be taken lightly. Please remember that if your Cash Relief application is approved, it becomes a two-way street and you'll need to keep a serious promise. We want our relationship to be a happy and trusting one, so we lay out the facts as clearly as possible. Only you can decide whether to apply or not, however, so please only do so if you're confident you'll have the funds to comfortably make repayment on your chosen date.