Payday Lenders in NZ and the Responsible Lending Principles

Payday lenders in New Zealand are finance companies that offer small short-term cash loans. Repayments are scheduled to coincide with the borrower’s payday over four to six weeks. This type of loan is an unsecured personal loan. No collateral is required from the borrower. Loan fees and interest rates vary among lenders.

In New Zealand, changes in the law that came into effect in June 2015 introduced new lender responsibility principles. The reason these principles were introduced was to strengthen protection for people wanting to borrow money. The principles protect borrowers by requiring lenders to be fair and reasonable at all times, beginning before a loan enquiry is made. See the loan costs here

Before enquiring about a payday loan

Payday loan advertising must be clear and concise so that the person making the enquiry is not misled, deceived or confused. Applicants must be aware of the fees, the interest rate and the total amount they will have to repay.

As well as complying with the updated Credit Contracts and Consumer Finance Amendment Act 2014, payday lenders must also be compliant with all of their other legal obligations to borrowers including those under the Fair Trading Act 1986. How to get a loan from Cash Relief

During the application process for a payday loan

Payday lenders must make reasonable enquiries before a new loan contract is signed with a borrower. The lender must be satisfied that the loan will meet the borrower’s needs and the borrower will be able to meet the repayments without suffering substantial hardship. Use our Calculator to find out the cost of a Cash Relief loan

Making reasonable enquiries means that the lender will ask for a photo ID as well as bank statements that show sufficient income from employment regularly going into the applicant’s bank account. A responsible lender will also ask the reason for borrowing and run a credit check. They will use all of the information they gather to make the lending decision.


What happens if things go wrong?

Lenders must state in plain language what penalties will occur if a borrower misses one or more loan repayments. They also have to state clearly up front what the borrower’s options are if they fall into unforeseen hardship and are no longer able to make any loan repayments at all or for a temporary period of time.

What payday lenders must do at all times

Payday lenders must at all times guide applicants to make informed decisions. This obligation starts at the first enquiry to find out what the applicant’s needs are. For example, whether or not the applicant should enter into a loan contract at all or what type of loan would be best for them. Finally, lenders must treat borrowers in an ethical and reasonable manner at all times.

Responsible lending principles at Cash Relief


Whatever the situation, one thing is certain, and that is that payday loans simply make great financial sense. Explore the possibilities by reading through our articles. Affordable and secure, a short-term loan that leverages your future pay day is a great option in today’s challenging financial environment.

See how to get a fast cash loan from Cash Relief.